2015: Your Year In Review, So Far

Taking Stock Every Monday, sometimes we do it on a Tuesday depending on the schedule, my Team members and I meet to review the previous week’s achievements, any news that might impact our work and the goals for the current week. Although the organization that employs me to supervise, manage and lead its customer service team has been around for such a long time, this weekly review that I initiated was a new experience for the group. Some weeks, it is a quick conversation but other times we can spend